Air India and noise pollution in Delhi Airport

In the wee hours of 30th August, I was in the queue of Air India to check in.  It took more than ½ hour with only 5 passengers ahead of me.  Funny part was that  there were 2 counters for all  the economy class passengers, 2 for business class (with  no passenger to check in), 1 for crew.  There was a counter for counter management, and several officials going around.  More managers than workers!!!   Of course, some of the passengers at the counter had huge overweight bags, and possibly they were arguing at the counter for as long as 15 minutes.  But the counter management and officers around were doing nothing.  I complained several times for speeding up the process, or convert the business class queue to economy class, but no avail.     In almost all airline I have travelled with, empty business class counters are also used for economy class passenger.  There was no empathy today.

It is impossible to reform the system when there is so much indifference.  Just hope that Air India is privatised, and we get a decent customer service.

After check in, I entered the waiting area!  It is 3AM in the morning.  Now we have constant noise from T3 Radio Mirchi.   And top that with loud talks of people!  A lady was talking on video phone so loudly that she was audible 50 meters away on top of Radio Mirchy. We pride in peace and silence (Om Shanti Om!), but why harangue everyone with so much noise.     Also, recall the loud and repetitive announcements in some of the airports (specially Lucknow Airport) and railway stations.  We simply have lost our culture, sensibility, and concern for our others, and will soon reach dumbness.

Om Shanti Om!

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